Privacy Policy – ph798

1 Introduction

ph798 ("ph798," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the ph798 online gaming platform, accessible at ph798.net and through the ph798 mobile application (collectively, the "Platform"). This Privacy Policy ("Policy") describes how ph798 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.

This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by ph798 in connection with the Platform. By registering an account or using the ph798 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with the ph798 Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2 Personal Data We Collect

ph798 collects the following categories of personal data in connection with your use of the Platform:

ph798 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or expressly provided by you in connection with a responsible gaming request.

3 How We Collect Your Data

ph798 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions on ph798.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Data received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, fraud prevention agencies, and regulatory bodies, where permitted by law.
• Publicly available sources: Information from public databases or government records used to verify your identity or comply with anti-money laundering obligations.

4 How We Use Your Personal Data

ph798 uses your personal data for the following purposes:

• Account management: To register and maintain your ph798 player account, verify your identity and age, and manage your account settings and preferences.
• Service delivery: To provide access to games, process deposits and withdrawals, administer bonuses and promotions, and deliver customer support.
• Legal and regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and gaming regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal or prohibited activities on the ph798 Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and apply responsible gaming tools requested by players.
• Communications: To send you transactional notifications, account alerts, promotional offers (where you have opted in), and important policy updates.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and security of the ph798 Platform.
• Dispute resolution: To investigate and resolve complaints, disputes, or legal claims involving your ph798 account.

5 Legal Basis for Processing

ph798 processes your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). The legal bases on which we rely to process your personal data include:

• Contractual necessity: Processing required to perform our obligations under the ph798 Terms & Conditions, including account registration, payment processing, and service delivery.
• Legal obligation: Processing necessary to comply with applicable Philippine laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate interests: Processing carried out for ph798's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications or the processing of certain sensitive data. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

ph798 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: Including GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, to facilitate deposits and withdrawals on your ph798 account.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and AML agencies: Service providers and regulatory bodies involved in detecting and preventing fraud, money laundering, and other financial crimes.
• IT and platform service providers: Cloud hosting, data storage, analytics, and cybersecurity providers who process data on ph798's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Government agencies, regulators, courts, or law enforcement bodies where disclosure is required by applicable Philippine law or a valid legal order.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by ph798 in connection with legal, compliance, or business matters, subject to professional confidentiality obligations.

Where ph798 engages third-party data processors, we require them to process personal data only on our documented instructions and to implement appropriate technical and organizational security measures.

7 Cookies & Tracking Technologies

ph798 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit the ph798 website or use the ph798 app.

ph798 uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on ph798.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping ph798 identify areas for improvement and optimize performance.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the ph798 Platform.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph798 Platform. For more information on managing cookies, refer to your browser's help documentation.

8 Data Retention

ph798 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active ph798 account and for a minimum of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction, as required by Philippine law.
• KYC and verification documents: Retained for the duration of your account and for five (5) years after account closure.
• Support communications: Retained for up to three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Generally retained for up to two (2) years, after which it is anonymized or deleted.

When personal data is no longer required, ph798 will securely delete or anonymize it in accordance with our data disposal procedures.

9 Data Security

ph798 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph798 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting access to personal data to authorized personnel only.
• Regular security assessments, penetration testing, and vulnerability scanning of the ph798 Platform.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Staff training on data protection obligations and security best practices.

While ph798 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph798 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph798:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed by ph798, as set out in this Policy.
• Right of access: The right to request a copy of the personal data ph798 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by ph798.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph798's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ph798 has not handled your personal data in accordance with applicable law.

To exercise any of your data subject rights, please contact the ph798 support team via the Support page. ph798 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.

11 Children's Privacy

The ph798 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. ph798 does not knowingly collect personal data from individuals under the age of 21.

If ph798 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on ph798, please contact our support team immediately.

12 Third-Party Links

The ph798 Platform may contain references to third-party services, such as payment providers. ph798 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of ph798.

This Policy applies solely to personal data collected and processed by ph798 in connection with the ph798 Platform. It does not apply to data collected by third parties operating independently of ph798.

13 Changes to This Policy

ph798 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, ph798 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The revised Policy will indicate the updated effective date at the top of the document. Your continued use of the ph798 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how ph798 protects your personal data.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph798, please contact us through the following channels:

• Support page: ph798.net/support
• Email: [email protected]

ph798 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. You may direct data privacy concerns or formal data subject requests to our DPO via the contact details above.

If you are not satisfied with ph798's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012.