ph798 FAQ —
Your Questions, Answered

You must be 21 years of age or older to register and play on ph798. This is in line with Philippine regulations governing casino-style online gaming. ph798 takes age verification seriously — accounts found to belong to underage players will be suspended immediately and any funds returned.

Go to the Login page and click "Forgot Password." Enter the email address linked to your ph798 account and we'll send you a password reset link. Check your spam folder if the email doesn't arrive within a few minutes. If you're still having trouble, contact our Support team and we'll sort it out for you.

No. Each player is allowed only one ph798 account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended. If you've lost access to your existing account, please contact Support rather than creating a new one.

After registering, ph798 may ask you to verify your identity before processing withdrawals. This typically involves submitting a valid government-issued ID (such as a Philippine passport, SSS ID, PhilHealth ID, or driver's license) and a selfie. Verification protects your account and ensures compliance with applicable regulations. The process is usually completed within 24 hours.

ph798 supports the most popular Philippine payment methods, including:

• GCash — instant deposits and withdrawals
• PayMaya (Maya) — fast and widely used
• BPI — online banking transfer
• BDO — online banking transfer
• Metrobank — online banking transfer

All transactions are processed in Philippine Peso (₱) with no currency conversion fees.

ph798 keeps minimum deposit amounts accessible for Filipino players. Minimum deposit thresholds vary slightly by payment method. GCash and PayMaya deposits typically have the lowest minimums, making it easy to start playing without a large upfront commitment. Check your account dashboard for the current minimum amounts per payment channel.

Most ph798 withdrawals are processed within a few hours of approval. GCash and PayMaya withdrawals are typically the fastest. Bank transfers to BPI, BDO, and Metrobank may take slightly longer depending on banking hours. If your withdrawal has been pending for more than 24 hours, please contact our Support team with your transaction reference number.

ph798 does not charge platform fees on standard deposits and withdrawals. However, your bank or e-wallet provider (GCash, PayMaya, BPI, etc.) may apply their own transaction fees depending on your account type and the transfer amount. We recommend checking with your payment provider for their current fee schedule.

Withdrawals can be declined for a few reasons: your account may not be fully verified yet, there may be an active bonus with pending wagering requirements, or the withdrawal details entered may not match your registered account information. If you're unsure why your withdrawal was declined, contact our Support team — we'll review your account and explain the specific reason.

ph798 currently offers the following games:

• Cat Fishing — arcade-style fishing game with multipliers
• Mini Baccarat — classic card game with fast rounds
• Pappu — dice-influenced quick-round arcade game
• Limbo — crash-style multiplier game
• Ocean Phoenix — immersive underwater fishing game

New titles are added regularly. Visit the Game page for the full library.

Yes. All ph798 games use certified random number generation (RNG) to ensure that every round outcome is completely random and unbiased. No player has any advantage over another, and ph798 does not manipulate game results. Our platform operates under applicable Philippine gaming regulations to maintain fair and transparent gameplay for all users.

Minimum bet amounts vary by game. ph798 has designed its betting ranges to be accessible for Filipino players at all levels — from casual players placing small ₱ bets to high-rollers looking for bigger stakes. Each game's individual page shows the current minimum and maximum bet limits. Visit the Game page for a full overview.

If you're new to ph798, Cat Fishing and Pappu are great starting points. Both games have simple mechanics that are easy to understand in one or two rounds, with short sessions that don't require a large time commitment. Mini Baccarat is also beginner-friendly if you're familiar with card games — the rules are simple and rounds are fast.

ph798 regularly runs promotions including welcome deposit bonuses, reload bonuses, cashback offers, and game-specific events tied to titles like Cat Fishing and Limbo. Bonus availability and terms change frequently. Visit the Current Offers page to see what's active right now.

Wagering requirements (also called rollover requirements) specify how many times you need to play through a bonus amount before it can be withdrawn as cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place ₱5,000 in total bets before the bonus converts to withdrawable funds. Each ph798 promotion lists its specific wagering requirements on the Current Offers page.

Most ph798 bonuses are claimed directly from your account dashboard or via a promo code entered during deposit. Some bonuses are automatically credited upon qualifying deposit. Always read the specific terms of each promotion before claiming — requirements like minimum deposit amounts, eligible games, and expiry dates vary per offer. Check the Current Offers page for step-by-step claim instructions per promotion.

No — bonus funds cannot be withdrawn directly. They must first meet the wagering requirements outlined in the promotion's terms. Once the wagering requirement is fulfilled, the bonus converts to real withdrawable balance. Your account dashboard shows your current bonus balance and wagering progress in real time.

Yes. The ph798 app is available for both Android (version 8.0 and above) and iOS (version 13.0 and above). Visit the App page and log in to your ph798 account to access the download link for your device. The app is not listed on the Google Play Store or Apple App Store — it is downloaded directly from the ph798 platform.

To install the ph798 app on Android:

• Go to your phone's Settings → Security and enable "Install from Unknown Sources" (or "Allow from this source" on newer Android versions)
• Visit the App page on ph798 and download the APK file
• Open the downloaded file and tap Install
• Once installed, log in with your ph798 account credentials

The entire process takes under two minutes on most Android devices.

The ph798 app is optimized for Philippine mobile network conditions. It performs well on standard LTE connections from Globe and Smart. For the best experience, a stable connection is recommended — especially for fast-paced games like Limbo and Cat Fishing. If you experience lag or disconnections, try switching between mobile data and Wi-Fi to find the more stable connection in your area.

Yes. ph798 uses SSL encryption to protect all data transmitted between your device and our servers. Your personal information, payment details, and account activity are secured at all times. We do not share your data with third parties without your consent. For full details, read our Privacy Policy.

ph798 provides several tools to help players stay in control:

• Deposit limits — set daily, weekly, or monthly deposit caps
• Session time reminders — get notified when you've been playing for a set duration
• Self-exclusion — temporarily or permanently suspend your account if needed
• Reality checks — periodic on-screen reminders of your session duration and net balance

All tools are accessible from your account settings. Visit our Responsible Gaming page for more information.

You can request self-exclusion directly from your ph798 account settings, or by contacting our Support team. Self-exclusion can be set for a defined period (e.g., 30 days, 6 months) or permanently. During a self-exclusion period, you will not be able to log in, deposit, or place bets. We take these requests seriously and process them promptly.

If you feel that gambling is negatively affecting your life, finances, or relationships, please take action early. ph798 encourages all players to use our responsible gaming tools — set deposit limits, take a break, or self-exclude. You can also reach out to our Support team at any time for confidential assistance. For additional resources, visit our Responsible Gaming page.